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These Terms and Conditions govern your usage of our website by using the website, it is obvious that you accept these terms and conditions in full. If you disagree with the terms and conditions of you do not have to use the website for the service.

We request you to take time to read this carefully before accessing the service.

The entity reserves a right to update or change its Terms of Service (TOC) any time without a prior notice. Violation of any Terms and Conditions, hereby declared by the organization would end up leading to a termination of an account.


You must be at least eighteen (18) years of age to use this website. By using this (and by agreeing to these terms and conditions) you warrant and represent that you are at least eighteen (18) years of age. If below 18 and you use the website and further if you face any consequences related to the company or from your side you must take in charge, the company is not responsible for your action.

Sole Owner’s Rights and Actions: is the sole owner of the information on this website.

All information on this website is copyright © to

Any content, unless explicitly mentioned, is the exclusive property of

By using the website you agree to comply with all copyright laws worldwide in your use of this website and to prevent any unauthorized copying of the materials.

No Material from this website may be copied, modified, reproduced, republished, downloaded, uploaded, transmitted, broad-casted, posted, made available to the public, publicly displayed, transmitted or distributed in any form except for your own personal, non-commercial use without prior written permission from

You also agree not to adapt, alter or create a derivative work from any material except for your own personal, non-commercial use. All rights not expressly granted herein are reserved. Except as expressly provided herein, does not grant any express or implied right to you under any patents, trademarks, copyrights or trade secret information.

Unauthorized use of the materials may violate copyright, trademark and other applicable laws, and could result in criminal or civil penalties. monitors site traffic periodically. In the event of finding any abnormal events in site access, reserves the right to terminate any user’s access without notice.

We only gather information we need to serve you better and will not – without your consent – sell, share, or rent this information to others in ways different from what is disclosed in this statement except in cases where in good faith we believe that the law requires us to do so, or it is necessary to protect rights and/or property, or if circumstances necessitate that we act to protect the personal safety of our staff or the public. has taken care to ensure that the information presented in this site is accurate and reliable. disclaims all warranties as to the accuracy, completeness or adequacy of such information.

The content of this website could include inaccuracies or typographical errors. Content is frequently updated with reference to improvements and corrections without notice.

This site provides links to other websites, for convenience to the user. does not offer any endorsement to such sites. is not responsible for any content in the linked sites, apart from those of its group companies and affiliates. The names of actual companies and products/services mentioned herein are trademarks of their respective owners. acknowledges copyright, trademark and other applicable laws while using information pertaining to customers, partners and suppliers. Logos and images used herein might not be to scale. shall have no responsibility for any damage of any kind (consequential, direct, incidental, hardware, software or any other) due to access, download or usage of contents from the website. takes adequate care with regard to users’ privacy. A detailed privacy statement is available elsewhere on this website for your reference.

Terms of Service:

  • Payment, Refunds, Upgrading and Downgrading Terms
  • Cancellation and Termination
  • Modifications to the Service and Prices
  • Money Back Policies
  • Limitation of Liability
  • Copyright and Content Ownership
  • General Conditions

Only a human must benefit from the services provided.

An account can only be used by one person. This single account has a limited scope of usage as defined by number of PCs in the agreement. A client would further need to purchase support for additional PCs if the need arises. reserves the right to provide services only for issues and software listed on the website. Any software issues and services falling beyond such a scope do not entitle to provide services.

The services portfolio is to be only delivered through mediums such as Phone, Chat and e-mail (on request). The on-site module is not included as a mode for providing services.

At no point in time would be liable to provide support for any hardware issues related to PCs, Servers, Printers, Routers and Wireless Access Devices.

The organization does not offer replacement or takes responsibility for any malfunctioning computer part.

No warranty on hardware and software covered under the support plan would be provided. is not responsible for maintaining security of a PC including Username and Password. Neither shall the organization be held liable for any loss or damage resulting from a failure to comply with a security obligation.

PC users are requested not to share their Computer Username and Password with support professionals at any time. If accidentally shared the password must be changed immediately. cannot be held responsible for any loss or damage resulting from a data theft taking place on a user’s computer.

All actions and interactions with regards to computer support should be in compliance with Cyber laws of one’s country of residence. as a merchant would be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of a decline of authorization for any Transaction. Nor at any time would a liability become binding in the case of a cardholder exceeding the preset limit mutually agreed upon by the acquiring bank at any time.

Payment, Refunds, Upgrading and Downgrading Terms:

For buying services online, a valid credit/debit card is required. this case has every right to either accept or reject a demand made via a credit/debit card.

A company’s support plan starts from the very day on which the agreement is signed and the payment is realized.

For annual and more than a monthly plan the Service is billed in advance on a monthly basis and is non-refundable for the same month.

In case the client is not satisfied with the service and hasn’t received a successful resolution for a single issue concerning his PC within a month a full refund with no questions asked is to be made.

All service charges are inclusive of taxes, levies, or duties imposed by taxing authorities of USA, and you shall also be held responsible for payment of all such taxes, levies, or duties, if levied in your country.

No credit card information of a customer is stored. Nor at any point in time charges are levied without any explicit consent.

Clients can shift from a monthly/annual plan to an incident based plan. An accommodation for the amount can be made at the behest of terms and conditions suggested by an account manager.

Cancellation and Termination:

A client is solely responsible for canceling an account. An email or a phone request for cancellation of an account must be forwarded to the account cancellation department and in return an Acknowledgment of the same should be received by a client.

Any client data stored would be immediately archived on active servers for being used anytime in the future. Cancellation of the service before the end of the paid up month will lead to an immediate cancellation and the client would not be charged again. reserves the right to either suspend or terminate an account and refuse any current or future use of the Service. The reasons for such an action can be related to unauthorized access of a portal, servers and databases, abusive behavior, data theft, improper utilization of services, availing services for PC other than the one currently registered with

The termination of service would not only lead to deactivation or deletion of an account but also access to any PC Support Service.

Use of any illegal software would result in cancellation of an account by holds the right to refuse services to a client at any time.

Modifications to the Service and Prices: at any time has the right to modify, discontinue, suspend or permanently do away with a service without any notice.

Service prices, inclusive of but not necessarily limited to a monthly subscription plan fees for a service are subject to a change on 30 days notice period. Changes will be either posted on the Website or e-mailed to a registered account of a client.

Money Back Policies:

In case of not wholly satisfied with the and its service, You - The Customer can make your decision to quit. The on the other end would try to resolve the issue. If you are still not satisfied with the service offered by you are free to leave with the money. Money Back Policy has certain rules to be followed by you.

  • For subscription based plan, the Money Back is valid for 30 days that includes from the beginning time of the purchase.
  • If you have one or more resolved issues the fees for the subscription service is not refundable.
  • For the One Time User Plan the Money Back Service is availed only for 7 days.
  • This Policy does not exist for the Trial Offer.

Limitation of Liability:

Not withstanding anything contrary to an agreement would be held liable for paying in excess any amount under an Order Plan considered to be subject of a dispute. The Portal and any content provided through it is provided on an as is and as available basis, except where expressly provided otherwise.

Copyright and Content Ownership:

Any content posted by a client and transmitted to should directly comply with the concern country’s laws or copyright laws of a client’s respective country.

Any data shared with us would be the intellectual property of that person or a third-party from which the content has been sourced. would not own any rights to such issues.

Any queries or resolutions posted on forums would become property of reserves the right to remove any content deemed as inappropriate from its website without assigning any reason.

The look and design of the site is copyrighted to and any duplication, reuse or copying of any portion of the HTML/CSS or visual design elements without express written permission from is bound to be fraught with legal consequences.

General Conditions:

The use of services portfolio is to be made by the client at his own discretion. This service is either provided on an “as is” and “as available” basis.

Technical support service is made available only to clients who have paid the subscription charges. The same service is provided either through email, chat or phone.

The services are made available only in English. Other languages would be entertained only on a best effort basis. reserves the right to use 3rd party vendors and hosting partners for providing the necessary hardware, software, networking and other related technologies for running the service.

At no point in time services should be modified or resold to a 3rd party unless specified by Any liability arising from such a scenario would be solely borne by the client.

The organization reserves the right to remove Content and Accounts containing content that in its discretion is unlawful, threatening, offensive, libelous, defamatory, pornographic and objectionable. Amounting to violating a party’s intellectual property or terms of service.

Any verbal, physical or written abuse (including threats of abuse or retribution) of an employee would result in immediate account termination.

Clients need to take note any technical processing and transmission of services including content might be transferred in an unencrypted manner and may (a) involve transmissions over various networks (b) changes for conforming or adapting to technical requirements of connecting networks and devices.

No request would be entertained for posting, hosting or transmission of unsolicited e-mails, SMSs, or “spam” messages.

Transmission of any worms, viruses or any code of a destructive nature would not be entertained.

At no point in time warrants services offered will meet specific requirements, services would be uninterrupted, timely, secure or error-free, the results obtained from the use of services would be accurate or reliable, the quality of any products, services, information or other materials purchased would be within one’s expectations and lastly would any errors in the service would be corrected. cannot be held responsible for any direct, indirect, incidental, special, consequential or exemplary damages leading to loss of profits, goodwill, use, data or other intangible losses (even if in the scenario where has been advised of a possibility of such damages), resulting from:

The use or the inability to use the service.

The cost of procurement of substitute services resulting from any data, information or services purchased or obtained or messages received or transactions entered into through or from the service.

Unauthorized access to or alteration concerning transmission of data.

Statements or conduct of any third party on the service or any other matter relating to the service.

Any liability would be limited to the value of service contract.

The failure of to exercise or enforce any rights or the Terms of Service will not amount to a waiver of such right or provisions. The Terms of Service constituting the entire agreement between and its clients govern the use of the Service, superseding any prior agreements made with (including, but not limited to, any prior versions of the Terms of Service).

For any further questions and Terms of Service a query can be sent to

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